Refund & Return Policy
Return or Refund Purchased Items for Some Reason?
We are sorry if you didn't like our product . Good news is Yes, you can return within 7days of your purchase if you have not used the brushes or in case of cosmetics if your haven't used the product . Please contact us within 7 days and it will take 3-5 days to processes your return / exchange after receiving back our products. In case where the product is broken / used we will wont be able to refund or exchange. Customer will have to bear the shipping cost in case of exchanges or returns.
Yes on standard exchanges/returns we will charge you 15% of product cost as restock cost.
What if I have received any broken item in my Shipment?
We ensure that your order is packed in a very secure way, but since some make up items are very fragile so it can happen. In such event you are requested to share the proof of damage within few hours of receiving those items. The best way is to create a unboxing video of product, if the seal(tape ) opening is not shown in the video then no claims such as Damaged/Broken Product will be accepted
Incase of Issue in Order
WhatsApp at 0324-5254034 with following
Issue in Order: